Description
Shipping Cut Off Times
- In stock orders placed before on working weekdays before 2pm will be despatched on the same working weekday.
- In stock orders placed on a Saturday before 10am will be despatched on that Saturday.
- Orders that include pre-order items will be shipped together in total once the pre-order items arrive back in stock using the delivery service chosen at checkout.
None of these cut-offs apply to palletised items, pond plants or fibreglass ponds.
| SERVICE | SPEND | COST |
| Packet/Courier items | ||
| Royal Mail (2-3 days) | £0.00-£49.99 | £2.99 |
| Royal Mail Next Day (1-2 days) | £0.00-£49.99 | £4.99 |
| DPD Local Next Day (1 day) | £0.00-£49.99 | £7.99 |
| DPD Local Next Day (1 day) | £50 and up | FREE |
| Pallets (booked in) | aquariums / bulky items | |
|
Pallets Standard (3-5 days) |
- | FREE |
|
Pallets Express (1-2 days) |
- | £39.99 |
| *EXCLUDED ITEMS | extra delivery fees apply | |
| Fibreglass Ponds (booked in) | ||
|
Zone 1 (7-10 days) |
- | £79.99 |
| Zone 2 (7-14 days) | - | £149.99 |
| Zone 3 (7-21 days) | - | £249.99 |
| Pond Plants (direct from grower) |
||
| All pond plants (3-10 days) | one-off fee regardless of order size/value | £5.99 |
Further delivery information
All delivery services are working day services and do not include delivery on Saturdays and Sundays or public holidays as standard.
Deliveries are usually Monday to Friday only, although some Royal Mail items may be delivered on weekends as standard if the service is available in your area.
Orders over £50 that are under 2kg may be sent by a Royal Mail Tracked 24 service rather than via DPD Local (depending on parcel size).
Orders over £50 delivering to non UK mainland locations may be despatched via a Royal Mail (2-3 days) service rather than an express shipping option.
Please see our full delivery information page and terms and conditions for detailed information on shipping policies and zones
